![]() Will the service be available to all beneficiaries or just active duty?Īll Tricare beneficiaries assigned to MACH. Potentially will save providers one half day of work in answering and responding to telephone consult requests, with increased clarity and direct response to patients via secure e-mail.Accurately and completely reconcile medications across the continuum of care.Improve the effectiveness of communication among caregivers.Improve the accuracy of patient identification.Encourage patients' active involvement in their own care as a patient safety strategy.Asynchronous communication - provider and patient communicate on different timelines when convenient.Faster results - more timely and successful communication.Patient benefit - to increase patients' access to their medical providers.Why did Martin Army Community Hospital want RelayHealth suite? RelayHealth is intended to supplement the services provided by TOL.RelayHealth offers many similar services provided by TOL, but provides some distinctly different services that are advantageous to the patient.RelayHealth is a commercial off the shelf service that has been successfully implemented in civilian practices nationwide.Clinic staff have handouts on how to register to use RelayHealth.Log in to TOL PP to download and save your HR data to PDF or store in CCD format for uploading into a personal health record (PHR) of your choice. All new health records will be available on MHSG. Health Record Data: Access your historical HR data until 1 October 2024. Website is accessible from any location with an Internet connection Be prepared by downloading/printing your Health Record (HR).Patients will need to register similar to applying for a username and password for a common web page or Internet-based e-mail account. ![]() ![]() Appointment requests - not the same as book an appointment through Tricare Online.Secure, web messaging - communication with your health-care provider."We are excited about the potential benefits for all our patients and staff," he said. And providers can use it to notify patients of their lab, radiology and other medical study results by secure e-mail, Atkinson said. Using the secure portal, patients can request appointments with their health-care providers and get a response in a few hours. Patients can register for RelayHealth at. "If I was running my own private practice, I would absolutely want to have this for my patients," he said. So far, 785 patients with his department and 352 Soldiers with the Warrior Transition Battalion use the system. (Capt.) "CJ" Atkinson, the hospital's acting chief of Department of Primary Care. "This is an excellent product that will enhance patient services allowing contact between the patient and provider," said Dr. RelayHealth, a commercial, off-the-shelf software suite, is available to all patients who are assigned to the hospital's Family Medical Home and consolidated troop medical and dental clinics. Martin Army Community Hospital has made it easier for patients to communicate with their doctors when it launched RelayHealth's secure messaging. RelayHealth, a commercial, off-the-shelf software suite, is available to al.įORT BENNING, Ga.
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